General Terms and Conditions

We guarantee the lowest price if you book through the San Servolo website.

Tourist tax is not included in the room rate.

Pets are allowed on request.

Pets are charged € 25 per day if staying at Villa Romantica and Villa San Servolo. Pets are charged 25 € per day if staying in mobile homes and 6 € if staying on the pitches of the Wellness Camp. When booking, the guest is required to provide information on the type of pet (max. 12 kg). By confirming the reservation, the guest automatically accepts full responsibility for the pet.

RESERVATION WARRANTY

We use your credit card as a reservation guarantee. The credit card can be pre-authorized and charged for the amount of the first overnight stay. Payment is made upon departure at the reception, by credit card or in cash.

We accept the following cards: MasterCard, Visa, Maestro, and Diners.

If you do not have a credit card, you can guarantee your stay by paying an advance for one night per accommodation unit. The advance payment must be paid 7 days after receipt of the confirmation, and the reservation confirmation number must be stated on the payment slip.

Payment details are as follows:
Erste & Steiermaerkische Bank Dd
Jadranski trg 3a 51000 Rijeka
IBAN: HR8124020061100040650
Swift Code: ESBCHR22
When making a payment, please specify the following for the user:
Brolex d.o.o.
Momjanska ulica 2
52460 Buje

The property reserves the right to pre-authorize a credit card in advance for the amount of Your stay.

Payment upon departure is possible:
1. in cash (HRK)
2. by credit or debit card according to the valid exchange rate.

We want to inform you that your credit card will be charged in HRK (Croatian currency). Your bank will then convert this amount into the currency of your domestic account. Due to your bank’s exchange rate, this may lead to a slightly different (higher) total charge than the amount stated in HRK.

Check-in at the reception: 16.00 – 21.00

Check-out at the reception until 10.30

You need a credit card (EuroCard / MasterCard or Visa) to book accommodation.

Your personal information, as well as your credit card information, is fully protected. The data transfer takes place via a secure server.

CONDITIONS FOR CHILDREN

Wellness homes

  • Children from 0 up to 6 years – children from 0 up to 6 staying at San Servolo Wellness Camping & Resort are exempt from paying the fee.
  • Children older than 6 years – 60 € per person / per night

Camping pitches

  • Children from 0 up to 6 years – children from 0 up to 6 staying at San Servolo Wellness Camping & Resort are exempt from paying the fee.
  • Children from 6 up to 16 years – 7 € per person / per night
  • Children older than 16 years – 15 € per person / per night

CONDITIONS FOR PETS

San Servolo Wellness Camping & Resort

  • Villa Romantica 25 € per day
  • Villa San Servolo 25 € per day
  • Wellness homes 25 € per day
  • pitches 6 € per day

RESERVATION CANCELLATION CONDITIONS

Free-of-charge reservation cancellation: up to 15 days prior to arrival.

A credit card is required as a guarantee for Your reservation.

In the case of a no-show, without prior cancellation, your card will be charged the total amount of the reservation.

Your credit card may be pre-authorized 21 days prior to your arrival in the amount of your first night’s stay.

Within the cancellation period, we may charge your credit card in the amount of your first night’s stay for each accommodation unit. For cancellation after the cancellation period, the amount charged to your card will not be refunded.

You will be informed if your credit card is declined for pre-authorisation. In case we cannot charge your credit card, your reservation will be cancelled.

Would you like to work with us?

Send us your application to info@sanservoloresort.com!